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23 February, 2013
22 February, 2013
TELSTRA says its customers will get better service from Filipino or and Indian call centre workers who will take over from many of the 648 staff the telco axed on Thursday. Mr Allan reportedly told union officials that ''Australians will get better customer services from Manila or India. They have better technology and innovation.''
21 February, 2013
Telstra sacks hundreds of staff from Sensis arm. "Already, more than 60 per cent of our customers now are advertising online and in mobile apps, while our White and Yellow Pages digital services received 18.4m visits in January 2013. "We need to simplify our operation and invest in areas that make us more efficient, and meet our customers’ growing demand for online and mobile services."
20 February, 2013
The teachers' union is pleased a controversial program has been scrapped to get university graduates into secondary school teaching in South Australia after just six weeks of training. The Education Department had hoped to recruit five graduates with an interest in information technology who could be fast-tracked into teaching jobs, especially for regional areas.
18 February, 2013
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