Thousands of subscribers to the National Broadband Network will be refunded after the nation’s biggest telco launched an investigation into overcharging. In May, Telstra announced it would refund almost 8000 customers after it emerged they were being charged for internet speeds that could never be obtained under the fibre-to-the-node delivery system that was implemented by the federal Coalition in 2013. Optus yesterday said it was now “undertaking a similar process” and would work to ascertain how many customers had been affected and to refund those who had been short-changed.

http://www.theaustralian.com.au/news/nation/thousands-to-get-refunds-after-they-were-charged-for-highspeed-nbn/news-story/30124a68c3c29c46b70f12c56447c91f